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Please use the links below for information about
shopping on the Times Reader Offers website.
About The Times Reader offer website.
This website is operated for Times Newspapers Ltd by Lifestyles Direct Limited and all products offered on the website are supplied and sold by Lifestyles Direct Ltd, a company registered in England and Wales with company number 4516821.
Navigation
Navigating around the site is quite straightforward. Either use the
navigation bar on the left of the screen, or type the name of the product
you want to buy in the search box on the top left of the screen.
To find out more about a product, simply click on
the image or on the 'More Info' button.
How to Order
To order an item, simply click on the Add to Basket
icon. You can add further items and review what you have selected by clicking
on the View Basket tab which is found at the top of the screen.
Once there you can change the quantity by entering the new quantity and
clicking on Update.
To remove an item change the quantity to 0
and click Update.
When you are ready to complete your purchase, click
"Proceed to Checkout".
On the first Checkout page, you must complete all
fields marked with a red asterisk and click on the box marked 'I have
read and agree to the terms and conditions'. Then click on Continue.
The second Checkout page provides the option to check
and correct your address details and to add a different delivery address.
The Contact Details address must be the address to which your credit
card bill is sent. Click on Continue.
The third and final Checkout page is where you complete
your payment details. We accept the following credit cards
When you have completed your payment details click
Complete Order.
The next screen will be a summary of your order complete
with an order number. We recommend you print this out as a receipt and
record of your order. You will also be sent an email to confirm your order.
If you require any further information, please call
the Lifestyles Enquiry Line on 0845 166 4266.
Product Specifications
Every care has been taken to ensure that all product descriptions and
specifications are correct and whilst colour reproduction is a good representation,
variances in monitor resolutions may result in slight colour variance
from the products.
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Where do you deliver to?
We currently deliver to anywhere on the UK mainland.
Will all of the items I order arrive together?
Your goods may arrive at different times due to being dispatched under
separate cover.
When will I get my order?
We aim to dispatch all orders (subject to availability) 7- 10 days
from receipt of your order. All goods should be delivered within 21 days.
In the unlikely event that there is any delay, we will advise you accordingly.
If you are concerned about delay in a delivery, please contact us by email
at times@lifestylesdirect.co.uk
or by telephone on 0845 166 4266.
Can I get something sent to another address?
Yes, you can enter a different delivery address to your own address. For
example you may want your goods delivered to your work address or as a
gift for someone else.
What if my order gets damaged or is faulty?
If you receive something that is faulty or damaged contact us by email
at times@lifestylesdirect.co.uk
or by telephone on 0845 166 4266.
If you receive a faulty or damaged item we will either pay for this item
to be returned to us or arrange for it to be collected and will either
refund you or replace the item.
What if I don't like what I have ordered?
If you don't like what you have ordered you can return it to the supplier
for a refund, as long as the item is unused, unworn, in its original packaging
and you return it within 28 days
How do I return something that I don't like?
You will have to pay for the postage to return an unwanted item. We recommend
that you use a recorded delivery service to do this, obtain a Post Office
proof of posting or insurance to cover the value of the unwanted item
as we cannot be held responsible for goods you dispatch that are lost
or damaged in transit.
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This website is operated for Times Newspapers Ltd
by Lifestyles Direct Limited, company registration number 04516821 and
all products offered on the website are supplied and sold by Lifestyles
Direct Ltd.
When you purchase products on the Times Reader Offer website, Lifestyles
will use your information for administration and customer services purposes
only; if you agree, Times Newspapers Ltd may use your personal information
to provide you with information about special offers, services, products
or information or those of third parties which they think may interest
you.
Full details of the Times Newspapers Ltd privacy policy may be found at
www.nidp.com
How do we protect customer information?
We invest in high-quality security and do our utmost to protect user
privacy. UK Data Protection Legislation means we follow strict security
procedures in the storage and disclosure of information which you have
given us, to prevent unauthorised access.
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1. Your Contract with the Seller
To purchase Products from the Times Reader Offer Site you must be over
eighteen years of age. There will be no contract of any kind between you
and Lifestyles unless and until we actually dispatch the Product to you.
Your order is an offer to buy from Lifestyles. Nothing that Lifestyles
does will amount to any acceptance of that offer until Lifestyles actually
dispatches the Product to you. At any point up until then, Lifestyles
may decline to supply the Product to you. At the time that the Product
is dispatched, a contract will be made between you and Lifestyles as agreed
in these terms of use, you will be charged for the Product immediately
prior to dispatch. Sections 1 to 6 of these Terms of Use will form part
of your contract with the Seller.
2. Prices
The prices payable for the Products that you order are clearly set
out on the Site. If, by mistake, Lifestyles has under-priced a Product
Lifestyles will not be liable to supply that Product to you at the stated
price, provided that Lifestyles notifies you before Lifestyles dispatches
the Product concerned. All prices are expressed inclusive of any VAT payable
unless otherwise stated. The price of the Products on the site exclude
the delivery charge to the UK mainland which is £3.95 per order,
except for large and/or heavy items in which case the Product is marked
with a red box with an H, in which case there is an additional Carriage
Charge of £12.95 per item. You may also opt to have certain Products
sent by Express Delivery where goods are despatched day after receipt
of order, subject to stock availability, for an additional charge of £5.00.
3. Delivery
Delivery will be made to the address specified by you on the completed
order form. Please note that we can only deliver products within the United
Kingdom Mainland (excluding the Channel Islands). We aim to dispatch all
orders (subject to availability) 7- 10 days from receipt of your order
and all goods should be delivered within 21 days, but Lifestyles shall
not be liable for loss resulting from delay in delivery arising out of
any cause beyond its control. In the unlikely event that there is any
delay, we will advise you accordingly.
4. Cancellation and Returns
Unless the Products are perishable or personalized for you, you have the
right to cancel your order up to 7 working days after the day following
the delivery of the Products by contacting times@lifestylesdirect.co.uk
or by telephone on 0845 166 4266. In the event that the Product has already
been dispatched at the date of receipt of your cancellation of the order
you must return the Product to Lifestyles and Lifestyles will credit your
credit or debit card with the price of the Product to you within 30 days
beginning with the day on which notice of cancellation was given. If you
do not return the Products within 30 days of your notice of cancellation,
you will be deemed to have accepted them, at which point a new purchase
contract will be made and you will be charged for your order at the price
set out on the web site. This does not affect your statutory rights.
If you are returning a Product because of an error on the part of Lifestyles
or because it is faulty, you must contact Lifestyles in advance and Lifestyles
will refund your cost of returning the Product. Otherwise you will be
responsible for those charges. Contact us at times@lifestylesdirect.co.uk
or by telephone on 0845 166 4266.
For your protection, we recommend that you use a recorded delivery service
when returning a Product or otherwise obtain a Post Office proof of posting
or insurance to cover the value of the unwanted Products. Please be aware
that the recorded delivery service you use may not cover the total value
of your goods if they are lost in transit. It is your responsibility to
check this. As stated above, you will be responsible for the costs of
returning any Products unless they have been delivered to you in error
or the Product is faulty.
In addition to your right to cancel above, Lifestyles will accept most
returned Products within 21 days of receipt as long as they are unworn,
unused and in their original packaging.
5. Payment
You can pay by pounds sterling with Mastercard or Visa credit card, Switch
or debit card. Your credit/debit card details will be encrypted to minimize
the possibility of unauthorized access or disclosure. Authority for payment
must be given at the time of order.
6. Disclaimer of Liability
To the extent permitted by law, the Times Online Reader Offers Site operated
by Lifestyles is provided without any warranties or guarantees. In particular,
we do not warrant that the Times Online Reader Offers Site or any of its
contents is virus free. You must take your own precautions in this respect
as we accept no responsibility for any infection by virus or other contamination
or by anything which has destructive properties. Although we will do our
best to provide constant, uninterrupted access to the Times Online Reader
Offers Site, we do not guarantee this. We accept no responsibility or
liability for any interruption or delay.
Lifestyles confirms that every effort has been made to ensure that material
included on the Times Online Reader Offers Site is correct and that the
Products offered are of good quality, but cannot accept responsibility
if this is not the case and, as stated above, we disclaim all liability
in respect of the Products.
To the full extent allowed by applicable law, you agree that Lifestyles
will be liable to you for any consequential or incidental damages (including
but not limited to loss of revenue, loss of profits, loss of anticipated
savings, wasted expenditure, loss of privacy and loss of data) or any
other indirect, special or punitive damages whatsoever that arise out
of or are related to the Times Online Reader Offers Site.
If we are found to be liable to you, our liability (whether arising in
negligence or otherwise) will not under any circumstances exceed the greater
of (a) £500, or (b) an amount equal to the sums paid or payable
by you in respect of the order to which such liability relates.
Nothing in these terms of use shall exclude our liability or the Seller's
liability for personal injury or death caused by negligence.
7. Data Protection
All information received by us from your use of the Times Online Reader
Offers Site Site will be used in accordance with the Privacy
Policy of both Times Newspapers Ltd and Lifestyles Direct Ltd.
8. Use of Material on the Lifestyles Website
For the purposes of this agreement, "material" means material
including, without limitation, text, video, graphics and sound material,
published on the Lifestyles Site.
You may download and print extracts from the material and make copies
of these for your own personal and non-commercial use only. You are not
allowed to download or print the material, or extracts from it, in a systematic
or regular manner or otherwise so as to create a database in electronic
or paper form comprising all or part of the material appearing on the
Times Online Reader Offers Site.
You must not reproduce any part of the Times Online Reader Offers Site
or the material or transmit it to or store it in any other website or
disseminate any part of the material in any other form, unless both Times
Newspapers Ltd and Lifestyles Direct Ltd have indicated that you may do
so.
9. Amendments
We may amend these terms and conditions from time to time by posting revised
terms and conditions on the site, which shall apply to all orders placed
after such date.
10. Notices
All notices shall be given by e-mail to Lifestyles at times@lifestylesdirect.co.uk
or shall be given by e-mail to you at either the e-mail or postal address
you provide during the registration process. Notice will be deemed received
24 hours after e-mail is sent or 3 days after the date of posting.
11. Governing Law & Jurisdiction
This agreement is governed by English law and the parties agree to submit
to the exclusive jurisdiction of the English courts.
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If you have any questions or queries please contact
us at:
Phone: 0845 166 4266
Email: times@lifestylesdirect.co.uk
Lifestyles Direct Ltd
G4 Knights Park
Knight Road
Strood
Rochester
Kent
ME2 2LS
United Kingdom
Registered Office Address
9a Compass House
Smugglers Way
London
SW18 1DB
VAT Number 820 4639 45
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